If you have received a bill in the mail, you may have some questions.
Information for Residents of the C.N.M.I.
Yes, there is a fee for ambulance services provided by the CNMI Department of Fire and EMS.
Absolutely! The CNMI Department of Fire and EMS responds to all emergencies without regard for ability to pay. When you dial 9-1-1, emergency responders are dispatched immediately. Never hesitate to dial 9-1-1 in an emergency, we are here to help.
Yes, the CNMI DFEMS is a participating provider for most insurance programs, including Medicare and Medicaid. If you have insurance, make sure our billing team has that information. This often means a significant savings for you.
If you had medical insurance at the time of your transport, and you believe it was not billed, contact our office using the form on this website. We will help you recover any benefits you are entitled to receive from your medical insurance.
If you do not have insurance, you will probably receive a bill for your ambulance transport and the care provided during the encounter. But you do have options to make those bills easier to pay off. Contact our billing office and ask about payment plans and income based, economic hardship assistance.
If you have already returned to your home country, use the contact form on this website to reach out to our billing department. They will assist you with paying your ambulance bill.
Every case is different. If you have U.S. based Medicare Part B, then probably yes, they will pay for your ambulance bill. Medicaid programs form most of the fifty states, will not pay, unless you get personally involved in the case and help us collect the bill for you. Major commercial insurance companies vary, policy to policy. Contact our billing department through this website and let them help you navigate the billing process.
Sometimes, travel insurance policies will pay for medical transportation. However, those policies normally work on a reimbursement basis for ground ambulance services. You will need to pay your bill and then file a claim with the insurance company yourself. We can provide some assistance in doing this.
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