If you have received a bill in the mail, you may have some questions.
Information for Residents of the C.N.M.I.
Yes, there is a fee for ambulance services provided by the CNMI Department of Fire and EMS.
Absolutely! The CNMI Department of Fire and EMS responds to all emergencies without regard for ability to pay. When you dial 9-1-1, emergency responders are dispatched immediately. Never hesitate to dial 9-1-1 in an emergency, we are here to help.
Yes, we will bill your insurance for you, if we have your insurance information on file. Remember, after an emergency situation, we may not have your insurance information. If you get a bill for the full amount, and you have insurance, contact our billing staff using the form on this website. Our billing company staff will provide you with the help you need.
Yes, we accept assignment from Medicare, Medicaid and virtually all other US Government healthcare programs. We also accept assignment from most commercial insurance companies. We are a participating provider for many health insurance programs. What this means is, we reduce our rates to the amount approved by your insurance program and then only bill you for the amount your insurance says you are responsible for. Usually this is a discounted rate.
If you had medical insurance at the time of your transport, and you believe it was not billed, contact our office using the form on this website. We will help you recover any benefits you are entitled to receive from your medical insurance.
Uninsured persons will receive a bill for their ambulance service. But you have options if you are experiencing an economic hardship.
You should let us know that you are having financial difficulties. We have several options that are designed to help when a patient cannot afford to pay their ambulance bill. This website will have a contact form to use for that purpose.
If you have already returned to your home country, use the contact form on this website to reach out to our billing department. They will assist you with paying your ambulance bill.
Every case is different. If you have U.S. based Medicare Part B, then probably yes, they will pay for your ambulance bill. Medicaid programs form most of the fifty states, will not pay, unless you get personally involved in the case and help us collect the bill for you. Major commercial insurance companies vary, policy to policy. Contact our billing department through this website and let them help you navigate the billing process.
Sometimes, travel insurance policies will pay for medical transportation. However, those policies normally work on a reimbursement basis for ground ambulance services. You will need to pay your bill and then file a claim with the insurance company yourself. We can provide some assistance in doing this.
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