Frequent Questions

• Never mail cash!  
• Write "Ambulance Bill" and your bill number on the memo line of your check.
• Mail to:

CNMI DFEMS

PO Box 7068 SBRB

Saipan, MP 96950, USA

Yes, the department accepts payments by card, but only at the CNMI treasury office.  Take a copy of your ambulance bill with you.  We are working hard to enable online payments for our patients.

Yes, there is a fee for ambulance services provided by the CNMI Department of Fire and EMS.  

Absolutely! The CNMI Department of Fire and EMS responds to all emergencies without regard for ability to pay.  When you dial 9-1-1, emergency responders are dispatched immediately.  Never hesitate to dial 9-1-1 in an emergency, we are here to help.

Yes, the CNMI DFEMS is a participating provider for most insurance programs, including Medicare and Medicaid.  If you have insurance, make sure our billing team has that information.  This often means a significant savings for you.  

If you had medical insurance at the time of your transport, and you believe it was not billed, contact our office using the form on this website.  We will help you recover any benefits you are entitled to receive from your medical insurance.  

If you do not have insurance, you will probably receive a bill for your ambulance transport and the care provided during the encounter.  But you do have options to make those bills easier to pay off.  Contact our billing office and ask about payment plans and income based, economic hardship assistance.  

If you have already returned to your home country or the CONUS, use the contact form on this website to contact our billing department.  They will explain your options and assist you with paying your ambulance bill.

Every case is different, but our billers will make every effort to help you get the benefits your insurance is supposed to provide.  Use the contact form on this website to contact our billing team.

Sometimes, travel insurance policies will reimburse the policy owner for emergency ambulance expenses.  Read your policy, have a copy close by, and contact our billers for personal assistance.